ORDERING INFORMATION
I accept Visa and MasterCard. To place an internet order by credit card, please use my secure shopping cart. I also accept personal checks and money orders. All prices are in US Dollars.I accept orders outside the US, but payment and shipping issues will need to be discussed.
Rugs are usually sent insured via FedEx 3rd Day Air.
For orders shipped to a NYS address, 8% sales tax will be added.
For all orders: Please include a daytime phone in case I need to speak with you about your order. FedEx will not deliver to a PO box so please include a street address.
I’m always very pleased to take your order over the phone. Please call 607.435.3468. If I’m not here, leave a message with your name, phone number and a good time for me to return your call.
Returns: Please contact me by email or phone within 7 days of receipt of your order to discuss a return. Exchange or credit only.
ORDERS FOR RUGS
My approach is not to repeat rugs that are already in collections but to provide a new design, new colors for each rug I am asked to make. The Archive section contains many ideas, but a commissioned rug will be distinctly original.If you decide to commission a rug, we'll talk together about your ideas and needs. Based on the design and size, the cost will be established. The second step is for me to make some drawings. Before I do this, a preliminary nonrefundable downpayment of between $50 to $150 is required (this is part of the total cost). I then send you the drawing(s) for your approval. Upon approval, a nonrefundable 50% deposit is then due. A commissioned rug generally requires up to 8 weeks to complete -- sometimes longer depending on my schedule. I'll notify you when the rug is finished and ship the rug promptly upon receipt of the balance due.
I welcome commissions -- they often are the place where I find ways to expand my work. Please don't hesitate to contact me with your ideas.
VISITING MY STUDIO
I’m always very pleased to have you stop by for a visit at my showroom and studio in Delhi, NY. If you would like to do so, please contact me so that we can set up an appointment that fits your schedule. Delhi offers several lovely restaurants, a beautiful golf course, antique shops and nearby skiing in the winter.
